123

BlueHost Review

Bluehost has been offering Linux based shared hosting services ever since 2003. High quality hosting with straight forward customer service blessed them with a crazy growth rate, and in no time they made it to the list of top web hosting providers of the world. After staying put to a single, one size fits all, shared hosting plan for all these years, they have finally started offering VPS and dedicated server hosting as well. They are best known for their blazing fast servers and are officially recommended by the likes of WordPress and Drupal. Another thing that sets them apart from their competition is that you won’t find much of marketing gimmick on their website. And to give you an idea as to the scale of their operations, they host over 2 million websites on their servers.

The Company

Bluehost is currently headquartered in Utah, United States. It was founded by Matt Heaton, a true geek obsessed with technology; he’s the same guy who developed the popular auto-install script, SimpleScripts.

The company was taken over by Endurance International Group (EIG) in the year 2011. Today, they have over 700 employees delivering the promise of reliable hosting to their customers. Why so many of them, you ask? Well, technology is a serious business for them and they don’t want to take any chances. They avoid outsourcing and any reliance on outside agencies to the extent possible. They have their own datacenters and they also build their servers in-house.

Bluehost datacenters are also located in Utah.

Hosting Plans

Bluehost specializes in Linux hosting and all of their shared, VPS and dedicated plans are Linux based. They have 2 different plans in shared hosting: the standard plan and the Pro plan. Both of them are unlimited plans and allow you to host any number of domains.

Likewise, their extremely flexible virtual private servers (VPS) are offered at 4 different levels: Standard, Enhanced, Premium and Ultimate. All of them are fully managed and come with a free domain and 2 IPs.

If you want to go dedicated, you can choose from any of the 3 packages: Standard, Enhanced and Premium. They offer both, managed and unmanaged dedicated hosting.

For those looking for reseller hosting, Bluehost has 3 plans, namely Sky Blue, Electric Blue, and True Blue. You can create unlimited accounts under each of these plans.

Shared Hosting starting at $4.95/mo

Domains: unlimited Bandwidth: unlimited Disk space: unlimited Money-Back Guarantee: anytime Control Panel: cPanel AdWords Credits: $100 Free Domain: yes

Reseller Hosting starting at $19.95/mo

Hosting Accounts: unlimited Disk Space: 100 GB Bandwidth: unlimited Control Panel: WHMCS or ClientExec

VPS Hosting starting at $29.99/mo

CPU Cores: 2 cores RAM: 2 GB Storage: 30 GB Bandwidth: 1 TB IP Addresses: 1 Opperating System: Linux Managed: yes

Dedicated Servers starting at $149.99/mo

CPU: Intel Xeon 4 x 2.5 GHz RAM: 4 GB Storage: 1 TB Bandwidth: 5 TB IP Addresses: 3 Opperating System: CentOS Managed: yes

Control Panel

Bluehost shared hosting comes with an enhanced cPanel that has many additional tools organized in a user friendly interface. You can auto-install popular scripts like WordPress, Joomla, Drupal, PrestaShop, etc. using the link to ‘Install Scripts’ that will ultimately take you to MOJO Marketplace.

The cPanel interface of VPS account contains everything that you’ll find in a shared hosting account, plus some special tools to give you WHM control and help you manage your VPS better.

In dedicated hosting accounts, cPanel is an optional feature that comes only with a managed server.

The reseller accounts come with the power of WHMCS and ClientExec that allow you to manage cPanel accounts, hosting plans, customer support and billing, among others.

Speed & Uptime

Speed and uptime are hardly ever any issue with Bluehost. Apart from their very own data centers, they also maintain their own fiber network throughout the nation. The datacenters are fully equipped with UPS systems and generators for power backup, and are linked to high speed fiber connections throughout the world.

Thanks to their fully redundant and scalable hosting, you get a solid page load speed, and server uptime of more than 99%. Your Bluehost account will also have CloudFlare CDN built into it, which provides a further boost to your website speed.

Customer Support

Bluehost has U.S. based 24x7 phone support, just a call away when you need them. The hold time is less than half a minute. You can also reach them through live chat, email and support tickets.

Their knowledge base is regularly updated and has a good range of articles, guides, tutorials and FAQs. Most of the times, you will find your answers there.

If you feel like learning from, or getting in touch with other Bluehost users, you should head over to their forums.

According to the customers who posted reviews on our site, the BlueHost Customer Support Service is ranked 5.00 (out of 5).

Customer Satisfaction

Bluehost manages to get good rating from their customers on various web hosting review sites; this shows that their level of customer satisfaction is quite high. Not that they never have outages or don’t have any disgruntled customers but that would be a very small fraction of their robust customer base; most of the users are content with their service. All new customers are covered under their money back guarantee for the first 30 days of joining.

Below is a snapshot of the average ratings submitted by BlueHost customers on our site:

Customer Support:
 
Features & Software:
 
Uptime & Reliability:
 
Value for Price:
 
Overall: 4.83 / 5
 

Conclusions

Though originally targeted at small and mid-sized businesses, Bluehost today has repositioned itself for big customers as well. Initially, you may not notice much difference in their pricing vis-à-vis their competitors but at a closer look you will realize that their feature rich hosting offers you advanced functionality and outstanding reliability for the same price.