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iPage Review

iPage places a premium on the online security of their customer accounts. Apart from firewalls, completely locked down network, encryption and other undisclosed security practices they follow, your hosting account will also be incorporated with SiteLock security suite. You can also get your domain name verified and display a security badge on your website to let your visitors know that your site is safe and secure.

With over one million customers, they have made a place among the top web hosting providers of the world. Though their main focus is on shared hosting, they also offer VPS and dedicated server hosting. Their pricing is among the most affordable in the industry. In addition to hosting, they also offer other allied services like SEO, search engine marketing, email marketing, and ecommerce services.

The Company

iPage has been into business since 1998 but they entered exclusively into web hosting only in 2007; and within a short span of time, they succeeded in capturing a sizeable market share of the web hosting industry.

The company runs its operations from its headquarters in Burlington, MA. Both of their datacenters are located in Boston, MA in an area spreading over 2,400 sq ft.

iPage is a completely green company. They offset the grid energy used by their servers by purchasing double that amount of REC or Renewable Energy Certificates. Thus, the website you host with iPage is powered by wind energy and hence eligible to display the iPage Green Badge on it.

Hosting Plans

iPage offers a single, standard shared hosting plan that is very competitively priced. It’s an unlimited plan in terms of resources, and you can use it to host any number of domains you want to. If you are looking to set up WordPress, you may want to have a look at their packages specially designed for WordPress: WP Starter and WP Essential. They come pre-installed with useful themes and plugins for your WordPress website.

iPage VPS is offered under 3 different plans: Basic, Business and Optimum. All of these are fully managed plans and differ from each other only terms of server resources.

They also offer fully managed dedicated server hosting. There are 3 plans to choose from: Startup, Professional and Enterprise.

VPS and dedicated servers come preinstalled with most of the popular scripts like PHP, CGI, Perl, Cron, Python, Ruby on Rails, FrongPage, JSP, and more.

It may be noted that all of iPage hosting plans run on Linux OS.

Shared Hosting starting at $1.99/mo

Domains: unlimited Bandwidth: unlimited Disk space: unlimited Money-Back Guarantee: anytime Control Panel: vDeck AdWords Credits: $100 Free Domain: yes

VPS Hosting starting at $24.99/mo

CPU Cores: 1 core RAM: 1 Gb Storage: 40 GB Bandwidth: 1 TB IP Addresses: 1 Opperating System: Linux Managed: yes

Dedicated Servers starting at $149.99/mo

CPU: Intel Xeon E3 - 1220LV2 3.5 GHZ RAM: 4 GB Storage: 500 GB Bandwidth: 5 TB IP Addresses: 3 Opperating System: Linux Managed: yes

Control Panel

iPage shared hosting comes with vDeck control panel. The easy to use control panel is loaded with lots of goodies like blog setup wizard, photo gallery wizard, drag and drop website builder, template based website builder, etc.

The control panel that you get with their WordPress hosting packages (WP Starter and WP Essential) is further customized to allow for quick and easy navigation through the WordPress tools that are frequently used.

Their VPS and dedicated servers come with the popular cPanel that has web mail, auto responders, SMTP, etc. integrated into it.

Speed & Uptime

iPage uses high quality Dell servers with high processing power. The servers are load balanced by clustering them with other identical servers. This ensures that whenever one machine fails, another one takes over in its place without any downtime.

Though they do not guarantee any minimum uptime in their service level agreement, they do have a good uptime record of 99.9% according to most customer reviews.

Customer Support

iPage offers 24x7 customer support through phone, email and chat. Most of their phone agents are North Americans and all calls are usually answered within 2 minutes. Support staffs are required to go through a rigorous QA test.

In order to help you get started, they have a team of specially trained staff, designated as Account Managers. When you sign up for a new account, the account managers walk you through the email and website setup process, introduce you to various tools included in your package, review your website and suggest steps for improvement.

Their online knowledge base too is quite comprehensive. It contains amazing tutorials and FAQs on how to use your account and get help on other relevant topics. They also have a quite extensive support ticket system.

According to the customers who posted reviews on our site, the iPage Customer Support Service is ranked 4.83 (out of 5).

Customer Satisfaction

Major chunk of iPage customers are beginners and startups. Given the excellent service at such a cheap price, there doesn’t seem to be any reason for dissatisfaction. But if you start comparing the performance with some robustly priced services out there, and expect the same level of performance, you are bound to be disappointed. Looks like iPage customers are well aware of this and most of them are happy for the great features they get at such a meager fee.

iPage has their customers covered under their anytime money back guarantee. If you choose to cancel your account within the first 30 days of signup, you will get a full refund of your hosting fees. And anytime after this, you can get a refund for the remaining period of your hosting account.

Below is a snapshot of the average ratings submitted by iPage customers on our site:

Customer Support:
 
Features & Software:
 
Uptime & Reliability:
 
Value for Price:
 
Overall: 4.54 / 5
 

Conclusions

iPage has been continuously receiving good reviews on reputed web hosting review sites. Feedback from their existing customers also has been quite encouraging. You will be hard pressed to find a reliable webhost to match their price.